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Return Policy

Return Policy

 

Effective Date: 5-29-23

 

Thank you for shopping at Indy Fitness Mag (referred to as "we," "us," or "our"). This Return Policy outlines our guidelines for returns and refunds for products purchased through the website www.indyfitnessmag.com (referred to as the "Website").

 

Returns and Refunds

 

1.1 We only offer returns or refunds for broken or defunct products, unless specifically noted in a separate written agreement.

 

Timeframe for Returns

 

2.1 You have 14 days from the date of purchase to request a return for eligible products.

 

Return Conditions

 

3.1 Return eligibility will be determined at our sole discretion.
3.2 Products must be returned in their original condition, unless otherwise instructed by us.
3.3 Apparel sales and digital goods sales are final. No refunds are offered, except in the case of receiving the wrong size or product.

 

Return Shipping

 

4.1 Return shipping costs will be handled on a case-by-case basis and at our sole discretion.
4.2 Please contact our customer support team at info@indyfitnessmag.com to initiate a return request and receive further instructions.

 

Refund Process

 

5.1 Refunds will be issued in the original form of payment or in the form of store credit, at our discretion.
5.2 Once your returned item is received and inspected, we will process the refund within 7-14 days.

 

Exceptions
6.1 We reserve the right to make exceptions to this return policy on a case-by-case basis, at our sole discretion.

 

Contact Us

7.1 If you have any questions or need assistance regarding our return policy, please contact our customer support team at info@indyfitnessmag.com.

Final Decision

8.1 We have the final say on all returns and refunds, and our decisions are binding.

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